Effective Date: September 8, 2025
Nepal Darshan Travel and Tours Pvt. Ltd. (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website, social media, email, phone, or office visits.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, address, email address, phone number, passport details, nationality.
- Booking Information: Travel preferences, flight details, hotel preferences, payment information.
- Technical Information: IP address, browser type, cookies, and usage data when you use our website.
- Communication Records: Emails, messages, and calls with our office for service-related queries.
2. How We Use Your Information
Your information is collected and used for the following purposes:
- To process bookings, reservations, and travel arrangements.
- To provide customer support and respond to inquiries.
- To send updates, promotional offers, and newsletters (with your consent).
- To improve our website, services, and customer experience.
- To comply with legal requirements and regulations.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Airlines, hotels, transport operators, and local partners involved in your booking.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Partners: For co-organized tours, joint offers, or partner services (with your consent).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
5. Cookies Policy
Our website may use cookies to enhance user experience, analyze traffic, and improve services. You can manage or disable cookies through your browser settings, but some features of the site may not function properly without cookies.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal and contractual obligations.
- Opt-out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
📍 Office Address: Sankhamul, Kathmandu, Nepal (Near BigMart)
📞 Phone: 01-5920349 | 9802368071 | 9851336349
📱 WhatsApp/Viber: +977 9851336349
✉️ Email: nepaldarshan2080@gmail.com
